Shipping Policy

Order Processing & Production

All items are printed in-house, and most are released as pre-orders. The production time for pre-order products is specified on the product page, typically taking 2-4 weeks. Once production is complete, we aim to process and dispatch orders within 2-3 working days.

Estimated Delivery Times

Within Europe: Orders are typically delivered within 5 working days.
Outside of Europe: Orders may take up to 12 working days.

Please note that delivery times may be affected by external factors beyond our control, such as holidays or unexpected shipping delays. While we strive to ensure timely delivery, we cannot guarantee exact arrival dates.

Address & Delivery Responsibility

We are not responsible for orders where the customer has provided an incorrect shipping address or has failed to claim their package. Please double-check your shipping details before placing an order.

Shipping Rates & Additional Fees

Shipping rates are calculated based on your location. Please be aware that shipping costs do not include customs or duty fees that may be applied upon reaching your country. Customers are responsible for any additional charges imposed by customs authorities.

Agreement to Terms

By purchasing any products from www.gurrsss.com, you acknowledge and agree to the terms outlined in this shipping policy.

For any shipping-related inquiries, please contact us at gurrsssproject@gmail.com

Return Policy

All Sales Are Final

All sales on www.gurrsss.com are final. However, we accept returns for refunds or exchanges under certain conditions.

Eligibility for Refunds & Exchanges

To be eligible for a refund or exchange, you must:

Email us at gurrsssproject@gmail.com within 14 days of receiving your item to notify us of the issue.
Return the damaged item to us as instructed in our response.

Refund & Exchange Process

Once we receive the returned item and verify the damage, we will process a replacement if available.
If a replacement is unavailable, we will issue a refund for the item cost (excluding shipping charges).

Shipping-Related Issues

We are not responsible for issues caused by shipping companies. However, we are happy to assist you in filing a claim with the carrier.

By purchasing from www.gurrsss.com, you agree to this refund policy. For any questions, please contact us at gurrsssproject@gmail.com.

Privacy Policy

Welcome to gurrsss.com (the "Site" or "we," ). Your privacy is important and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

We collect various types of information, including:

Personal Information: Name, email address, phone number, and any other details you provide when contacting us or signing up.
Non-Personal Information: IP address, browser type, pages visited, and other analytics data collected through cookies and similar technologies.

How We Use Your Information

We use your information to:

Provide and maintain our services.
Improve website functionality and user experience.
Communicate with you regarding updates, promotions, or customer support inquiries.
Ensure security and prevent fraudulent activities.

How We Share Your Information

We do not sell or trade your personal information. However, we may share it with:

Service Providers: Third-party companies that help us operate our website and services.
Legal Compliance: If required by law or to protect our rights.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze trends and administer the website. You can control cookie preferences through your browser settings.

Data Security

We implement security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, such as access, correction, or deletion. Contact us at gurrsssproject@gmail.com for any requests.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at gurrsssproject@gmail.com